“The adjuster's first estimate had no line for the drip edge. Sherika sent photos and the section of code, and the line was added. She told us each step before it happened.”
Sue S.Roof and gutters
Wind and hail rebuilds · Cedar Rapids, Iowa
Wind and hail damage, rebuilt in plain steps
You file the claim. We walk the roof, write our own estimate and, when the insurer's misses something, send a supplement request with photos. Roofs, siding, windows and interiors, from the first tarp to the last check.
Where are you right now?
The claim, start to finish
Seven steps from the storm to the last shingle
Who does what is on every step: you, your insurer, or us. The long version is on the claim page.
- 01You
Step 1: Call your insurer
Report the damage and get a claim number. Photograph the house from the ground before anyone climbs a ladder. You can do this today; you don't need to wait for us.
- 02Us
Step 2: Close the house up
If the roof is open or a window is gone, we tarp or board up. Keep the receipt: most policies ask you to protect the house from more damage.
- 03Insurer
Step 3: The adjuster visits
Your insurer sends an adjuster to inspect and write an estimate. If you'd like us on the roof with them, say so and we'll be there.
- 04Us
Step 4: We read the estimate with you
We go through the adjuster's estimate line by line beside our own walk of the house, and mark what is missing or different.
- 05Us
Step 5: A supplement, if something is missing
We write each missing item as a line, a photo and a reason, in a form your insurer can answer. Your insurer decides what to add.
- 06You
Step 6: You sign, we schedule
When the number is settled you get a contract that matches it, with your deductible, any upgrades and the start window on separate lines.
- 07Us
Step 7: The build, then the last check
A named lead, masked floors and a swept yard every day. At the end we walk it with you and send the invoice and photos to forward to your insurer.
The supplement
A supplement is a list your insurer can check
The first estimate is a good-faith count of what an adjuster saw in one visit. A supplement is what we add after a closer look.
Each line names the item, shows the photo and says why it belongs: a drip edge the code asks for, decking that was wet underneath, a slope the first visit didn't reach. We send it; your insurer reviews it and decides. We don't promise an outcome.
What goes in the packet
Photos of every slope and wall, dated and numbered
The line items, in the order of your insurer's estimate
The code or manufacturer rule behind any added item
A plain note on anything we couldn't confirm
What we rebuild
The parts of a house a storm reaches
When storms come
Storm season, month by month
Hail
Hailstones form in thunderstorms. Spring and summer are the busy months.
Apr to Sep
Straight-line wind
Wind from a thunderstorm line can run a long way across open country. It lifts shingles, takes siding and drops limbs.
May to Aug
Ice and snow load
Ice dams and snow find the weak spot a summer storm left behind.
Dec to Mar
Rebuild window
Shingles seal best in warm, dry weather. In the cold months we tarp, dry the house and wait.
Apr to Nov
Typical months for the Midwest. Your local weather service has the current outlook.
Homeowners
After the work, in their words
“A limb came through the siding on a Saturday. Arnold had a tarp on it that evening and walked us through what to photograph.”
Ethel B.Siding after a windstorm
“They put the deductible on its own line in the contract and never rounded it. I knew what I owed before I signed.”
Alfred N.Windows and a garage door
“Water had come through the kitchen ceiling. Aristeo opened it up, dried it and showed us the wet insulation before closing it again.”
Myrna L.Ceiling and drywall
Sample reviews.
What we hold
Registration, certificate and insurance
Iowa doesn't issue a general contractor license. Here is what we do hold, and where you can check it.
Registration and certificate
Contractor registration
IA Reg. no. 000000 · Iowa Division of Labor
Registered to do construction work in Iowa
Lead-Safe Certified Firm (RRP)Verify
IA Firm cert. no. 000000 · U.S. Environmental Protection Agency
Certified to work safely in homes built before 1978
Insurance
General liability insurance
A certificate goes to you or your lender on request
Where we work
Cedar Rapids and the towns around it
Linn County and the edges of Johnson, Benton and Cedar counties.
- Linn County: Cedar Rapids, Mount Vernon, Ely, Alburnett, Central City, Toddville
- Johnson County: Oxford, Tiffin, North Liberty, Swisher
- Benton County: Vinton, Shellsburg, Atkins, Walford
- Cedar County: Mechanicsville
We stay within about an hour of our shop on Blairs Ferry Road, so we don't take jobs in Des Moines, the Quad Cities or Dubuque. If your house is past that, we'll say so on the phone.
Questions
Before you call
Do you file the claim for me?
No. You file it with your insurer, and you can do that before you've talked to us. We help you read the estimate and write the supplement.
Will you meet the adjuster?
Yes, if you ask. Tell us when the adjuster is coming and we'll be on the roof and walk the house with them.
Do you pay or waive my deductible?
No. Your deductible is yours. It's on its own line in the contract, and we don't absorb, rebate or hide it.
What if the insurer says no to the supplement?
We tell you, and we show you the lines in dispute. You decide whether to ask your insurer to look again, or to proceed with the approved scope.
Is my house built before 1978?
Paint in older homes can contain lead. EPA's rule covers paid work that disturbs painted surfaces in those homes. Tell us the year when you call, and see Registration and insurance for what we hold.
Start here
Tell us what the storm did
A few details are enough. Or text photos of the damage to the number below and we'll take it from there.
Phone(319) 555-0101
Hours
- Monday – FridayToday
- 7 a.m. – 5 p.m.
- SaturdayToday
- 8 a.m. – noon
- SundayToday
- Closed
After a storm the tarp line stays open into the evening. Calls are returned in the order they came in.