Serafina Coronado
Owner and estimator
Walks the roof and writes the estimate. She reads the adjuster's estimate beside you, line by line.
About
A rebuild firm that lives where the storms land
We're a firm of fifteen, based on Blairs Ferry Road, in a part of the country where hail and straight-line wind are a fact of life.
We started with roofs and grew into the rest of the house, because a roof is only the first thing a storm touches. Most of our week after a storm is the phone, the ladder and the paperwork, in that order.
How we work
The person who walks your roof writes your estimate
One folder for the whole claim, which you can see
A named lead on every job
The people
Who you'll meet
Bob Cullen
Production manager
Schedules the crews and orders the material. The person to call about dates.
Sherika Farrow
Claims coordinator
Builds the photo report and the supplement request, and keeps the paperwork in one folder you can see.
Arnold Locklear
Roofing crew lead
Runs the roofing crews and the tarp calls after a storm.
Aristeo Galarza
Siding and interiors lead
Leads the crews that rebuild walls, windows, ceilings and drywall.
Our habits
Three things we do the same way every time
We tell you when we can't come
After a storm there are more calls than crews. We take them in order and say when we'll be there, even when it's not today.
We show you before we close it
Wet insulation, a rotted deck board, a bent flashing. You see it, then it's covered.
We put it in writing
The scope, the deck price, the deductible and the start window, on their own lines.
Meet us at the house
Tell us what the storm did and we'll set a time.